At RateCard, we are committed to ensuring a smooth and reliable shipping experience for all our customers. Here’s everything you need to know about our shipping process:

Order Processing and Shipment:

While we aim for prompt dispatch, please allow 1-2 business days for order processing during busy periods.

Shipping Method:

• We make use of the Royal Mail services to ensure secure and efficient delivery of your orders.
• We offer standard shipping for all orders, along with the option for expedited next-day delivery for a nominal extra charge (email for this options).

Shipping Charges:

Our standard shipping charges are calculated based on the weight and destination of the package. The precise shipping fee will be displayed during checkout.

Estimated Delivery Times:

• Order are shipped Monday to Friday.
• Standard shipping within the UK usually takes 2-4 business days, depending on the delivery location.

Shipping Challenges and Delays:

• While we make every effort to adhere to delivery schedules, external factors like adverse weather or unforeseen circumstances may occasionally lead to delays.
• In the event of a substantial delay, our dedicated customer service team will keep you informed and address the situation promptly.

International Shipping:

Currently, we exclusively offer shipping within the UK. We are actively working towards expanding our services to international destinations.

Address Accuracy:

Ensuring the accuracy and completeness of shipping details during checkout is essential. We cannot be held responsible for delays or undelivered orders due to inaccurate or incomplete addresses.